six6s | Responsible Gaming – Play Safe, Know Your Limits

Playing at six6s should be a fun and enjoyable entertainment activity — not a source of stress, debt, or problems in your daily life. As a trusted online gaming platform in Malaysia, we take our members' wellbeing very seriously.

Responsible gaming is not just a slogan for us. It is a core value that shapes how we design our platform, provide self-control tools, and train our support team. We want every six6s member to go home with a smile — not with regret.

This document will help you understand what responsible gaming is, recognise early warning signs, and learn the steps you can take — on your own or with our support — to keep your gaming experience positive and in control.

Remember: Wagering is entertainment, not a way to generate income or solve financial problems. Always set a limit before you play and stick to the limit you have set.

1What Is Responsible Gaming?

Responsible gaming refers to a set of practices and attitudes that help players maintain control over their wagering activity. It does not mean you cannot have fun or feel excitement — rather, it ensures that fun does not come at too great a cost to your life.

There are several core principles of responsible gaming that six6s wants you to hold firmly:

Play within your means: Only bet money you can afford to lose entirely. Think of gaming costs like a movie ticket — it is the price of entertainment.
Time is a valuable resource: Set a time limit for each gaming session. Do not let gaming eat into time meant for family, work, or sleep.
Never let emotions guide you: Never make betting decisions based on emotions. Playing while angry, sad, or trying to "chase losses" is a warning sign that needs immediate attention.
Games are based on random chance: No strategy or system can guarantee wins in chance-based games. Every round is independent and random.

six6s uses independently certified and audited random number generators (RNG) to ensure every game is fair, transparent, and cannot be manipulated by anyone — including the platform itself.

2Recognise the Early Warning Signs

Gambling problems rarely appear suddenly. They usually begin gradually and escalate slowly, making them difficult to detect on your own. Here are some warning signs to watch out for:

Feeling the need to hide your betting activity from family members or friends
Using money intended for basic necessities (bills, food, rent) to gamble
Playing longer than planned or wagering more than intended
Feeling restless, irritable, or anxious when you are unable to play
Continuing to play even when you know it is negatively affecting your relationships or finances
Borrowing money or selling belongings to fund betting
Constantly thinking about ways to get more money to play
Feeling like you are "almost winning" and continuing to play to chase that win

If you identify two or more of the above signs in yourself, we strongly encourage you to contact the six6s support team or use the self-control tools available in your account right away. There is no shame in asking for help.

3Self-Assessment Test — Check Yourself

Answer the following questions honestly. If you answer "Yes" to three or more questions, consider taking a break or contacting our support team to talk it through.

Have you ever spent more money or time gambling than you originally planned?

Have you ever lied to family or friends about how much time or money you spend on gambling?

Have you ever played to escape stress, anxiety, sadness, or problems in your daily life?

Have you ever tried to cut back or stop gambling but failed, despite your best intentions?

Has gambling ever caused serious financial problems, relationship conflicts, or disruptions to your work performance?

Do you feel restless, irritable, or anxious when you try to cut back or stop gambling?

This test is not a medical diagnostic tool. It is an important starting point for self-reflection. You do not have to face these challenges alone — the six6s team and support organisations are ready to help you.

4Manage Your Finances Wisely

Sound financial management is the foundation of a healthy gaming experience. Here are practical guidelines we recommend to all six6s members:

Set a strict monthly budget: Determine the maximum amount you are willing to allocate for entertainment including gambling, and ensure this amount never exceeds 5–10% of your discretionary income.
Never play with borrowed money: This includes credit cards, personal loans, and borrowing from family or friends. Borrowed money brings emotional pressure that undermines your gaming experience.
Separate your entertainment account: Consider opening a separate bank account dedicated to your entertainment funds, so you always know how much is available without affecting your essential expense funds.
Record all transactions: Your full deposit and withdrawal history is available in your six6s account. Review these records regularly to monitor your spending patterns.
Accept losses gracefully: Losses are part of any chance-based game. Never try to "chase" losses with bigger bets — this is the most dangerous trap in gambling.

Use the Deposit Limit in your six6s account settings to automatically control the amount of money you can deposit into the platform each day, week, or month. These limits take effect immediately once set.

six6s Self-Control Tools

Control Is In Your Your Hand

Six6s provides a range of self-control tools that you can activate at any time without needing to contact customer support. You are in full control.

Deposit Limit

Daily / Weekly / Monthly Deposit Limit

Set the maximum deposit amount permitted within a given period. Once the limit is reached, the system will automatically block any additional deposits until the period resets. Limits can be lowered immediately but require a waiting period to increase.

Session Time Limit

Session Time Reminders & Limits

Activate time reminders that notify you when you have been playing for a set duration. You can also set a hard session time limit that will automatically close your session when the limit is reached, without exception.

Gaming Break

Forced Gaming Break (1–42 Days)

Choose a break period of 1 to 42 days during which your account will be blocked from all wagering activity. During the break, you can still log in to check your balance and withdraw funds, but you will not be able to make any deposits or play.

Self-Exclusion

Long-Term Self-Exclusion (6–12 Months)

For those who need stronger support, the Self-Exclusion feature allows you to block access to the six6s platform for 6 to 12 months. This request cannot be reversed during the chosen period and requires full identity verification to activate.

Loss Limit

Daily / Weekly / Monthly Loss Limit

Set the maximum loss amount you are willing to bear within any given period. Once this limit is reached, the system will prevent you from placing any further bets until the period resets — ensuring you never lose more than you can afford.

Hide Promotions

Disable Bonus & Promotion Offers

If you find that bonus and promotional offers are prompting you to play more than planned, activate this feature to hide all marketing communications from the platform. You can still enjoy all games without the distraction of additional offers.

External Help Resources

You Are Not Alone — Available Support

Beyond the self-control tools within six6s, there are specialist organisations in Malaysia that can provide professional support to you or your loved ones.

Talian Kasih (15999)

A 24-hour national helpline by the Malaysian Ministry of Women, Family and Community Development for welfare and personal crisis issues, including gambling problems.

Government Clinics & Hospitals

Psychiatrists and clinical counsellors at Malaysian government hospitals are trained to handle addiction issues, including compulsive gambling. These services are subsidised and widely accessible.

Befrienders Malaysia (03-7627 2929)

A voluntary organisation providing emotional support and empathetic listening to anyone facing stress, including financial difficulties and addiction.

Private Counsellors

The Malaysian Counselling Association (PERKAMA) lists licensed counsellors across Malaysia who specialise in addiction, family issues, and personal financial management.

The six6s support team can also help connect you with the right resources. Reach us via 24/7 live chat on the platform and let us know you need help — we'll listen without judgement.

FAQ

Frequently Asked Questions About Responsible Gaming

Log in to your account, go to "Account Settings" and select "Responsible Gaming" or "Self-Control". There you will find options to set daily, weekly, and monthly deposit limits. Lower limits take effect immediately, while increasing a limit requires a 48-hour waiting period as an added safeguard. Contact live support if you need step-by-step guidance.

No. Self-Exclusion is a decision that cannot be reversed during the chosen period. This is an intentional design to ensure the tool is truly effective for those who need it. Once your Self-Exclusion period ends, you must actively contact our support team to reactivate your account — it will not reactivate automatically. An additional 7-day cooling-off period will also apply before full access is restored.

Funds in your account are completely safe throughout any Self-Exclusion or Play Break period. You can still log in to request a withdrawal of your funds at any time. The six6s finance team will process withdrawals as normal within the stipulated timeframe. All unused active bonuses will be forfeited when a self-exclusion period is activated.

The six6s platform uses a gameplay pattern monitoring system that analyses data such as sudden spikes in betting amounts, excessively long gaming sessions, loss-chasing patterns, and drastic changes in deposit behaviour. When the system detects a concerning pattern, our dedicated team will proactively reach out to the member via in-platform messages or email to offer support information. We also encourage members who are concerned about a friend or family member to contact us confidentially.

six6s enforces a strict 18+ age policy. All new members must complete an identity verification (KYC) process confirming their age before any deposit or gameplay is permitted. We also re-verify identity whenever there are signs of suspicious activity that may indicate use by an ineligible party. Additionally, we never use marketing that targets children or minors in any of our campaigns.

Yes, absolutely. All communications related to responsible gaming and gambling issues are handled with complete confidentiality by our dedicated team. Information you share will not be disclosed to any other party without your consent, unless required by law. You can reach us via 24/7 live chat, support email, or the in-platform complaint form. We are ready to listen without any judgement.

Six6s | Responsible Gaming — Play Safe, Play Smart

Control Is In Your Your Hand

You Are Not Alone — Available Support

Frequently Asked Questions About Responsible Gaming

Play Smart, Win with Pride

Six6s | Responsible Gaming — Play Safe, Play Smart

Control Is In Your Your Hand

You Are Not Alone — Available Support

Frequently Asked Questions About Responsible Gaming

How do I activate deposit limits on my six6s account?

Can I cancel my Self-Exclusion before the period ends?

What happens to my balance during a Self-Exclusion or Play Break period?

How does six6s identify members who may be experiencing gambling-related problems?

What steps does six6s take to prevent underage access?

Can I contact six6s confidentially about my gambling problem?

Play Smart, Win with Pride